Q: Are you a trading company or a factory?
A: We are manufacturers. We have our own factory and showroom, welcome to visit us.
Q: Can you provide OEM or ODM services?
A: Yes, we offer OEM and ODM services with a professional development team to design new items.
Q: What is the lead time for production?
A: The lead time is usually 25-35 days after receiving the deposit, or 15 days for some in-stock products.
Q: How do you control product quality?
A: Our QC team inspects raw materials, production processes, and packaging, and provides real-time photos and video records for
customer confirmation.
Q: Can I order samples? Are sample fees refundable?
A: Yes, sample orders are available. Sample fees are required but will be deducted from the bulk order or returned later.
Q: What are your payment terms?
A: Typically, 30% deposit via T/T, and 70% balance paid against the copy of B/L.